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Aviation MRO Customer Success Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Insight Global
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Insight Global in Grand Rapids, MI is seeking an MRO Customer Success Agent to support aftermarket repair operations for a leading aviation organization. You will be the primary point of contact for repair status, quotes, and order management while partnering closely with internal technical teams.

The role involves coordinating with repair technicians, maintaining SAP ERP records, and collaborating across product lines to ensure high-quality service throughout the repair cycle.

Are you ready to take on the Aviation MRO Customer Success Specialist role at Insight Global?

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Aviation MRO Customer Success Specialist role in the description above.

We appreciate your interest in this position.

Join Insight Global and contribute to our ongoing work.

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