Play Facilitator

Museum Facilitator

Duties include, but are not limited to:
Opening and Closing of the Museum

Carry out daily procedures as determined by the Guest Experience Manager

Facilitation of Exhibits

Facilitate play with guests in the exhibit environment

Reset/tidy up exhibits to ensure a high quality experience for guests and maintain physical accessibility of all spaces

Cultivate open-ended, child-directed experiences

Facilitation of Field Trips

Greet school groups, teachers and chaperones in a friendly and courteous way as they enter the museum

Direct the group’s lead teacher to communicate necessary information to Front Desk

Front Desk Procedures

Collect admissions and responsibly handle all money exchanges

Work gift shop register, collecting admissions accurately and efficiently in a timely manner as to ensure a short line

Answer the telephone and route calls in a friendly, personable, and helpful manner? Sell memberships and promote daily and future programs and events

Provide clear information and answers regarding visitor questions

Maintaining a Safe and Clean Environment

Follow all COVID cleaning protocols

Pick up manipulatives, organize exhibits

Regularly clean restrooms, kitchen, and overall facility

Enforce museum policies and rules

Assist with emergencies, as needed

Assist with clean-up on non-hazardous materials and some bodily fluids

Assist with minor repairs and maintenance of exhibits

Report broken exhibits, manipulatives and building problems to Facilities Manager? Assist with exterior maintenance, e.g. windows, snow removal, etc.

Communication with the Team

Check work email each schedule shift

Communicate with Guest Experience Manager about breaks and needing to step off the floor

Communicate with other Facilitators about tasks, stepping off the floor and breaks

Physical/Mental Demands

Communicate effectively with co-workers, museum visitors, volunteers, and the general public

Possess the verbal and numerical aptitude to complete tasks and projects in a timely manner

Maintain a positive attitude in times of large crowds and group visits

Must be alert, able to concentrate, and possess good judgement and analytical skills

Physically demanding in order to keep the museum clean and to play with kids in different exhibit spaces

Mobility to move freely, bending, kneeling required on a daily basis while facilitating the Museum

Lifting required on a regular basis, usually in conjunction with exhibits, deliveries and special events

Facilitators are part-time staff and may be scheduled up to 28 hrs/wk. Facilitators work a flexible schedule that will include days, nights and weekends. Starting wages are $15/hr they must believe in and be able to demonstrate learning through play