Bilingual Collections Solutions Advocate
Listed on 2026-11-02
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Customer Service/HelpDesk
Bilingual, Banking & Finance -
Finance & Banking
Banking & Finance
Fifth Third Bank in Grand Rapids, MI is seeking a bilingual Customer Solutions Advocate (Collections) to support delinquent accounts in English and Spanish. You will perform skip tracing, analyze data, and coordinate loss mitigation actions while delivering strong customer service.
The role requires at least a high school diploma and 2+ years in collections or related customer solutions, with excellent communication skills.
This posting is for the Bilingual Collections Solutions Advocate role at Fifth Third Bank, based in Grand Rapids, MI, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Bilingual Collections Solutions Advocate role in the description above.
We appreciate your interest in this position.
Join Fifth Third Bank and contribute to our ongoing work.
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