Business Assistant

Join Our Team and Brighten Lives One Smile at a Time

At Dental Associates of West Michigan we take pride in creating reasons to smile every day by delivering exceptional dental care to our patients. Due to the growth and expansion of our practice, we are excited to add a dedicated Business Assistant to join our passionate and patient‑focused team. In this role, you will play a vital part in ensuring smooth daily operations, providing excellent customer service, and supporting our commitment to delivering quality care.

If you thrive in a collaborative environment and are eager to grow with a dynamic practice, we’d love to hear from you!

Monday: 7:00am – 4:00pm, Tuesday: 9:30am – 6:00pm, Wednesday: 7:00am – 4:00pm, Thursday: 7:00am – 3:00pm (occasionally 9:00am – 6:00pm), Friday: 7:00am – 1:00pm

* Includes 1 hour lunch

• Quarterly Bonus Potential – up to $700
• Health, Vision, Dental, and Life Insurance
• 401(k) with a 3% Employer Contribution
• Competitive Dental Services Employee Discount
• 6 Paid Holidays & PTO
• Flexible Spending Account
• Health Savings Account
• Scrub Allowance
• Continuing Education Allowance
• Licensure/Certification Reimbursement

Required:

• Dental / Medical Admin Experience (1+ years)
  • Dental terminology and knowledge
• Well versed in dental procedures, treatment plan presentation and patient education
• Dental Insurance Experience
• Knowledge of the CDT Codes
• Dentrix Ascend Experience

• Welcome visitors and patients, ensuring efficient notification to staff and adeptly handle phone communications.
• Oversee appointment scheduling and calendar management to achieve practice's care objectives and financial targets.
• Address patient financial concerns, maintain accurate financial records, and hold at least a High School Diploma or Equivalent.

• Who we are: Dr. Steven Conlon is committed to lifelong oral health, providing preventive care alongside advanced dental treatment for patients of all ages. We welcome individuals in need of immediate attention or emergency dental care, and as a dedicated family practice, Dr. Conlon offers comprehensive services tailored to each member of your family.
• Cutting-Edge Technology:
  Experience the advantages of our state‑of‑the‑art dental technology, ensuring that our patients receive the most advanced and effective treatments available. Stay at the forefront of dentistry with our commitment to providing the latest innovations in dental care.
• Comprehensive Patient-Centered Care:
  Enjoy the convenience of patient‑centered care for the entire family under one roof. From children to seniors, we prioritize the individual needs and preferences of each patient, delivering personalized care and attention that fosters lasting relationships and optimal oral health outcomes.

• Cutting-edge Technology:
  Access to the latest in dental technology to enhance patient care.
• Efficiency & Affordability:
  Better options for lab work and processes, ensuring top‑tier care that’s also affordable.
• Unwavering Support:
  It’s not just about tools and technology; P1 Dental helps us deliver outstanding benefits to our team, without compromising the essence of our practice.

By joining Dental Associates of West Michigan and P1 Dental, you're not only stepping into a fulfilling role but also becoming part of a community dedicated to shaping the future of dentistry.

Ready to embark on a rewarding journey with us? Apply today!