Training Specialist

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Training Specialist

100% Hybrid
Equipment to be Provided.
Expenses allowed:
No

• Ability to follow any given style guide
• Ability to follow documented steps in a job aid to create a demo video
• Articulate software training content creation
• Creating simulation exercises for eLearn modules based on job aids.
• Microsoft product experience is a must

None specified.

Analyzes customer training needs, develops, and organizes the training service, and provides training on assigned applications. Masters assigned applications and related workflows to develop audience‑specific training infrastructure (including traditional and computer‑based curriculum materials); organizes the registration and certification processes; and conducts classroom and one‑on‑one training. Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians.

Regularly provides guidance to less experienced Information Training Specialists.

• Adult learning theory and instructional design models (ADDIE, SAM)
• Curriculum development
• Needs analysis and learner assessment
• Storyboarding and content mapping
• Collaboration with SMEs and trainers
• Learning authoring tools (Articulate, Captivate, Rise)
• Visual and written communication
• Learning experience design (L&D)
• Accessibility and inclusive design
• Data‑driven content iteration

• Required Associate’s Degree
• Preferred Bachelor’s Degree
• 5 years of relevant experience Required
• 5 years of relevant experience Preferred
• Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training Preferred
• Participant in multiple phases of an integrated system implementation Preferred

Mid‑Senior level

Full‑time

Human Resources

Software Development

Grand Rapids, MI | Salary: $85,125.00-