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Loan Servicing Business Analyst

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Northpointe Bank
Full Time position
Listed on 2026-01-01
Job specializations:
  • Finance & Banking
  • IT/Tech
    Data Analyst
Job Description & How to Apply Below

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The POWER of a CAREER!

Northpointe Bank is hiring a Loan Servicing Business Analyst to support data analytics, reporting automation, and operational improvement within our Loan Servicing department.

What You’ll Do
  • Build dashboards and reports using SQL, Excel, and Power BI
  • Analyze servicing workflows and recommend improvements
  • Support system enhancements, integrations, and testing
  • Maintain data integrity across servicing systems and databases
  • Translate complex data into clear insights for leadership
  • Provide analytical support during audits, exams, and investor reviews
What You Bring
  • 2–5 years of analytics or business analysis experience
  • Strong SQL and advanced Excel skills;
    Power BI preferred
  • Experience in mortgage servicing or financial services is a plus
  • Ability to communicate data clearly to technical and non-technical audiences
  • Detail-oriented, proactive, and organized
Why Northpointe?

Join a collaborative team where your analytical talent directly supports operational excellence and strategic decision-making.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any

Benefits
  • Medical
  • Vision
  • Life, LTD, & AD&D
  • Dependent Care Spending Plan (DCSA)
  • Employer Stock Ownership Plan with 401(k) feature and company match
  • Complimentary Banking Services
  • Tuition Assistance

Ready to Apply?

At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER
.

AA – EOE

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst

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