Finance support, Financial Analyst

Finance Support

Work Model: Hybrid (Onsite during first week of training; thereafter onsite Tuesdays and Wednesdays, with additional days as needed)

Location: Grand Rapids, Michigan 49525 – Local candidates preferred

Expenses: Not reimbursed

Equipment: Company-provided

The Finance Support professional is responsible for preparing, reconciling, and maintaining Accounts Payable, Accounts Receivable, and commission/licensing data within assigned systems, ensuring a high level of accuracy and attention to detail. This role involves working extensively with Excel, internal financial systems, banking platforms, and vendor portals to process deposits, invoicing, and daily financial transactions. The ideal candidate is self‑motivated, detail-oriented, and capable of investigating and resolving complex inquiries while meeting deadlines and maintaining service-level agreements (SLAs).

• Communicate professionally with agents, groups, and internal customers via phone, queues, or other channels.

• Identify, research, and correct data discrepancies in applicable systems.

• Accurately enter and post financial data to appropriate accounts.

• Maintain SLAs for all assigned daily tasks.

• Perform research and reconciliation of financial transactions.

• Work within banking platforms to process deposits, conduct account research, and support collections activities.

• Maintain organized paper and electronic records in compliance with documentation and retention requirements.

• Adapt to changes in internal processes, systems, and external financial or regulatory environments.

• Build and maintain effective working relationships across the organization.

• Complete required training and continuing education as assigned.

• Perform daily responsibilities accurately, timely, and with attention to detail.

• Demonstrate teamwork, professionalism, and integrity.

• Perform additional duties as assigned.

• High School Diploma or equivalent
• Less than 2 years of relevant experience in data entry, finance support, billing, or related administrative roles
• Strong attention to detail and data accuracy
• Proficiency in Microsoft Excel
• Familiarity with banking platforms or financial systems
• Strong mathematical and analytical skills
• Good written and verbal communication skills
• Ability to research and reconcile financial data
• Willingness to learn new systems and technologies

• Associate’s Degree
• Experience related to billing, coding, registration, or insurance guidelines
• Exposure to financial, healthcare, or accounting systems

• Data Entry & Financial Accuracy
• Excel (Intermediate to Advanced)
• Banking Platforms & Financial Systems
• Research & Reconciliation
• Communication & Customer Interaction
• Time Management & Prioritization
  TECHNICAL SKILLS
• Must Have
• Data Entry
• Detail Oriented
• Nice To Have
• Familiar with banking platforms/banking background.
• Good communication skills
• Mathematical Skills
• Open to learning new technology/systems.
• Proficient in Excel
• Research and reconciliation.