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Credit Center Processing And Closing Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third Bank, N.A.
Full Time position
Listed on 2026-01-20
Job specializations:
  • Finance & Banking
    Banking & Finance, Loan Servicing, Financial Compliance, Real Estate Finance
Job Description & How to Apply Below

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION

Perform a wide range of duties related to the processing and closing of Consumer real estate secured loans and subsequent document follow-up. Responsible for reviewing, correcting, compliance, general follow‑up and closing packages on approved real estate and non‑real estate loans prior to closing. Responsible for the processing and review of documents for real estate and not real estate loans.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL

DUTIES & RESPONSIBILITIES
  • Must live within 30 miles of Farmington Hills or Grand Rapids, MI
  • Retrieve and review needed documents for accuracy and compare to final loan approval and regulatory disclosures.
  • Compile and review documents to create final closing package from various sources including internal applications, imaging, vendors, underwriting and retail.
  • Communicate with parties involved correcting defects and ensuring all conditions and regulatory requirements are met.
  • Record, monitor and report deficiencies and required remedies, including steps taken to resolve issues.
  • Ensure deficiencies are accurately resolved and documentation is received within established deadlines.
  • Completes Clear to Close checklist and Closing Packages on all loan products. Partnering with Retail to ensure smooth closing process for the customers.
  • Manage Clear to close Must Answer Chat Line' for general and application specific questions.
  • Act as a liaison to define business requirements and/or problems and initiate maintenance of existing documentation.
  • Coordinate with IT on systemic issues that impact loan closings and communicate issues along with anticipated timelines to Retail.
  • Update request in ACAPS and other systems for the resolution of and pre‑closing discrepancies.
  • Verify Determine change of circumstance and correctly document in file.
  • Ensure re‑disclosure was performed timely based on the new information received within the bank.
  • Validate that fees disclosed on the closing disclosure were within the allowable tolerances and compared to the last disclosed loan estimate based on a valid changed circumstance that followed the required time period for re disclosure.
  • Validate or verify that loan is set‑up correctly with proper signers according to title company requirements.
  • Confirm waiver dates and mail time (appraisals, other disclosures) were followed accurately and the earliest acceptable close date updated appropriately.
  • Handle any remediation efforts that are needed during post close review regarding the above mentioned tasks.
  • Research, document, and clear unexpected liens on title.
  • Work with vendors and other third parties to assist with lien clearance.
  • Understand and be able to explain consumer loan documents including notes, loan estimates, closing disclosures, security agreements, and others.
  • Understand and be able to explain customer income documents such as paystubs, W2s, personal and business tax returns.
  • Coordinate with third parties and utilize internal vendors to process applications including, but not limited to, ordering and verifying payoffs from other lenders and verifications of employment.
  • Manage a pipeline of consumer loan applications to ensure accurate and timely processing.
  • Perform any other duties as assigned.
SUPERVISORY RESPONSIBILITIES

None.

MINIMUM KNOWLEDGE,

SKILLS AND ABILITIES

REQUIRED
  • Bachelor's degree or equivalent combination of experience/education.
  • Minimum 3 years of prior experience in underwriting, closing, post‑closing, processing, or real estate documentation area of a title company or financial institution.
  • Knowledge of RESPA/TILA requirements,…
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