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Banking Collections & Solutions Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third Bank
Full Time position
Listed on 2026-10-07
Job specializations:
  • Finance & Banking
    Banking & Finance, Loan Servicing, Banking Operations
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Fifth Third Bank is seeking a Customer Solutions Specialist to engage customers from our Grand Rapids, MI location. You will discuss resolutions for delinquent accounts, work with internal partners, and document interactions in our records system.

The role emphasizes customer experience, risk-aware decision making, and adherence to policies while meeting team goals in a fast-paced call center environment.

Join us at Fifth Third Bank as our next Banking Collections & Solutions Specialist in Grand Rapids, MI, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Banking Collections & Solutions Specialist role in the description above.

We appreciate your interest in this position.

Join Fifth Third Bank and contribute to our ongoing work.

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