Delinquency Solutions Advocate
Listed on 2026-10-11
-
Finance & Banking
Banking & Finance, Credit Analyst, Loan Servicing, Loan Officer / Lending
Fifth Third Bank, National Association in Grand Rapids, MI, seeks a Customer Solutions Advocate (Collections) to help delinquent customers and resolve cases across multiple systems. You will pursue payment commitments, monitor accounts for alternatives to repossession, and apply strong communication to reach mutual solutions.
The role emphasizes risk-aware decision-making, mentoring peers, and delivering high-quality customer service in a fast-paced call-center environment.
This is a great opportunity to take on the Delinquency Solutions Advocate role at Fifth Third Bank, N.A.
This posting is for the Delinquency Solutions Advocate role at Fifth Third Bank, N.A., based in Grand Rapids, MI, United States.
We are looking to fill the Delinquency Solutions Advocate position at Fifth Third Bank, N.A. in Grand Rapids, MI, United States.
The Delinquency Solutions Advocate role at Fifth Third Bank, N.A. is now open for applications in Grand Rapids, MI, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).