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Delinquency Solutions Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third Bank
Full Time position
Listed on 2026-11-06
Job specializations:
  • Finance & Banking
    Banking & Finance, Loan Servicing, Financial Sales, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Fifth Third Bank in Grand Rapids, MI is hiring a Customer Solutions Advocate (Collections) to propose solutions for delinquent accounts and document actions in line with policies. You will work across consumer products including equity, unsecured, auto, and credit card to minimize risk and recover payments.

You will handle calls, negotiate commitments, skip trace, and mentor peers while maintaining compliance and delivering strong customer service.

This is a great position to take on the Delinquency Solutions Specialist role at Fifth Third Bank.

All applications are reviewed carefully by our team.

The position is based in Grand Rapids, MI, United States.

This opportunity is part of our work in Finance, Management & Operations.

The advertised compensation is 42.000 - 62.000.

We aim to respond to suitable candidates as soon as possible.

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