Client Service Coordinator - Evenings

Client Service Coordinator - Evenings

Blue Pearl Pet Hospital in Grand Rapids, MI is hiring a remarkable Client Service Coordinator for our growing hospital. The Client Service Coordinator is the first impression of our hospital and has an integral role in supporting our teams!

• Do you possess exceptional communication skills and emotional intelligence?
• Do you thrive in a team-oriented and fast-paced environment?
• Are you looking to grow your veterinary knowledge by working with some of the greatest veterinary professionals?

• Provide our clients and patients with positive and professional communication through all in-person and virtual interactions.
• Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
• Possess critical thinking skills to allow for accurate assessment of each client and patient’s need – whether they are calling to schedule a specialty appointment or presenting through our emergency services.
• Maintain a calm and supportive demeanor during stressful situations.
• Develop an understanding of each specialty department and emergency medicine.
• Learn and maintain a working knowledge of veterinary medical terms, abbreviations, procedures, and conditions.
• Appropriately process and audit payments taken during the check-out or hospitalization process.
• Contribute to a learning and supportive environment!

Full Time.

Hours:

Weeknights and rotating Weekends. Shift premiums and differentials available.

• Health, dental, vision and life insurance options.
• Flexible work schedules.
• Paid time off and floating holiday plans.
• A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
• Trupanion pet insurance and discounts to associates for pet treatments, procedures, and food.
• Annual continuing education allowance and free continuing education sessions.
• Access to Blue Pearl University for training and over 2,000 medical journals.

• Entry Level

• Full-time

• Business Development and Sales
• Veterinary Services

Referrals increase your chances of interviewing at Blue Pearl Pet Hospital by 2x