Clinical Supervisor

Provides direct clinical supervision and frontline administrative oversight of clinical services within the geographical location(s) assigned through the Integrated Counseling Department while ensuring high-quality, evidence-based care. Maintains a clinical caseload as established by organizational guidelines, with caseload expectations adjusted according to the number of direct reports, supervisory responsibilities, and program operational needs.

• Provide clinical leadership, supervision, and support to assigned clinical team members, ensuring the delivery of high-quality, ethical, and evidence-informed services.
• Supervise and support the day-to-day operations of assigned clinicians, ensuring effective workflow, clinical coverage, and alignment with agency standards.
• Provide individual and group supervision to assigned direct reports, supporting clinical development, skill enhancement, ethical decision-making, and professional growth.
• Monitor clinical practice and service delivery to ensure client needs are appropriately assessed, treatment goals are met, and interventions align with best practice standards.
• Review clinical documentation, including assessments, treatment plans, progress notes, quarterly reviews, discharge summaries, and other required documentation to ensure compliance with agency, contractual, and regulatory requirements.
• Ensure timely completion and quality assurance compliance related to documentation, clinical practices, training requirements, and assigned employee responsibilities.
• Provide consultation regarding complex clinical cases, level of care decisions, crisis situations, referrals, and coordination of care needs.
• Support clinicians in assessing client needs and making appropriate referrals for additional services or more intensive levels of care when indicated.
• Maintain awareness of client care needs and service outcomes through ongoing review of caseloads, clinical documentation, utilization data, and program performance indicators.
• Ensure appropriate coordination of care with families, schools, probation officers, DHHS, medical providers, referral sources, and other community partners as applicable.
• Participate in the hiring, onboarding, orientation, and training clinical staff regarding agency policies, procedures, clinical expectations, documentation standards, and principles of teamwork.
• Establish clear expectations for direct reports performance and provide ongoing coaching, feedback, and support to promote professional growth and accountability.
• Conduct performance evaluations and assist direct reports in identifying professional development goals.
• Approve time-off requests, timecards, expense reports, and other administrative responsibilities for assigned direct reports.
• Co-lead, alongside the Associate Director, team meetings and co-facilitate opportunities for case consultation, clinical discussion, shared learning, feedback, and department planning.
• Encourage direct reports participation in continuing education, professional development opportunities, and applicable credentialing requirements, including progress toward certifications such as the Certified Advanced Alcohol and Drug Counselor (CAADC) credential when applicable.

• Monitor key performance indicators that align with departmental objectives, including quality, productivity, access, utilization, and client outcomes alongside the Associate Director and Senior Director of Behavioral Health and Community Services.
• Review designated reports and operational data to identify trends, barriers, opportunities for improvement, and recommendations for process enhancement.
• Monitor program compliance with agency policies, contractual requirements, licensing standards, funding source expectations, and regulatory requirements.
• Participate in internal and external audits, reviews, and site visits, ensuring preparation, compliance, and follow-up as needed alongside the Associate Director for geographical location(s) assigned.
• Meet with funding sources and community partners to ensure contract standards, service expectations, and program outcomes are achieved.
• Work collaboratively with department leadership to identify opportunities for program growth, innovation, and continuous quality improvement, as applicable.

• Maintain a clinical caseload appropriate to the size and needs of the assigned team and department…