Human Resources Manager- Grand Rapids Complex

POSITION: Human Resources Manager
- Grand Rapids Complex

DEPARTMENT: Food & Beverage Services

REPORTS TO:General Manager of Food & Beverage

FLSA STATUS: Salaried Exempt

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world‑class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.
Join us!

• The Human Resources Manager is an integral part of delivering our promise to our guests.

• The Manager will be responsible for executing the strategy and assisting with employee lifecycle processes with a focus on full cycle staffing.

• The Human Resources Manager will partner with the Regional Director of Human Resources and operational managers on key initiatives that drive customer satisfaction, operational excellence and business performance.

• Lead staffing planning, posting of open roles, interview scheduling, pre‑employment checks, offer letters and onboarding process. Ensures optimum staffing levels always exist throughout the unit for operational success.

• Drives employee engagement activities on event day and in day‑to‑day operations.

• Manages payroll processes to ensure accurate payroll and labor reporting.

• Support training and development initiatives for managers and hourly employees.

• Develop and maintain strong partnerships with operations and management ensuring HR strategies, processes and practices are implemented.

• Provide purposeful and forward‑thinking coaching and feedback to all levels of employees, addressing various employee related issues and business needs.

• Ensures company compliance with all existing governmental and labor reporting requirements.

• Partners in the preparation of required documentation for compliance with all state and federal laws.

• Lead employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general grievances or concerns.

• Partnership in the processing of worker’s compensation claims, leaves of absence and benefits administration.

• Demonstrate thought leadership and suitable judgment in making HR related business decisions.

Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree is preferred or equivalent professional experience

• A minimum of 2
  -4 years of experience in hospitality industry including 1 year of supervisory experience

• Bachelor’s degree preferred.

• 3+ years of varied human resources experience.

• 2+ years of people supervisory experience.

• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously.

• Proven ability to influence and gain credibility with all levels of employees and…