Benefits Coordinator

Jobs Summary

The Benefits Coordinator I is a member of our Corporate Benefits Team, responsible for supporting benefit functions to ensure effective administration of employee benefits. This position handles day-to-day benefits administration, including employee and HR admin inquiries, enrollment and record-keeping operations, and communications. It also involves assisting employees in understanding and utilizing their benefits and working with vendors to resolve issues.

• Acts as the main point of contact for employee benefits questions and concerns including:
• Addresses baseline elevated employee issues related to benefits, escalates when necessary
• Responds to inquiries (coverage, eligibility, enrollment, plan operation, process navigation, etc.)
• Supports communications and training materials related to benefits, ensuring clear and concise information
• Facilitates new hire/newly eligible benefit packet mailings
• Provides benefit education, guidance and support to employees and HR Admins
• Processes tuition reimbursement requests
• Coordinates with COBRA vendor, ensuring compliance with regulations and assisting eligible employees
• Calculates and coordinates offers of coverage in accordance with the Affordable Care Act
• Monitors and administers processes in support of enrollment operations within the HR system
• Handles administrative processes (complete forms, triaging requests and mail, review enrollment docs, etc.)
• Completes support order evaluation, collaborates with relevant teams to ensure order execution
• Coordinates Evidence of Insurability (EOI) processes, facilitates the necessary steps for employees
• Maintains and updates instructional and procedural documentation
• Conducts various audits and produces ad hoc reports
• Responds to various benefit inquiries from government and other third‑party associations (Medicare Secondary Payer questionnaires, Medicare applications, etc.)
• Files death claims for life insurance policies
• Reconciles monthly benefit billings and submits for payment
• Coordinates and manages data for medical subrogation cases
• Collaborates with the Corporate Benefit's team and other internal stakeholders on various projects, providing support and contributing to the successful execution of initiatives.
• Performs other administrative duties as required

• Bachelor's degree in human resources, Business Administration, or a related field preferred.
• Minimum one year of experience in benefits administration or a related HR role preferred.
• Familiarity with HR technology systems, preferred experience with Workday.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Advanced proficiency in Excel preferred.
• Exceptional attention to detail, when handling complex verification and documentation processes.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• The ability to handle sensitive and confidential information with the utmost discretion.
• A solid understanding of employee benefits programs and concepts.
• Knowledge of benefit-related regulations, including COBRA, HIPAA, and IRS guidelines preferred.

The Company is an Equal Opportunity Employer.