Solution Architect, ServiceNow

Overview

KPMG is seeking a Solution Architect, Service Now to join our Digital Nexus technology organization. This is a hybrid work opportunity.

• Collaborate with clients to understand their needs and develop solutions that meet their requirements within the Service Now framework or partner with Enterprise Architecture to suggest alternative platforms
• Design and implement solutions that are scalable, flexible, and easy to maintain, including leading proofs of concept for new capabilities
• Build integrations between Service Now and other enterprise systems using iPaaS (e.g., Mulesoft), APIs, web services, MID servers, and ETL tools
• Provide technical guidance and support to project teams throughout the project lifecycle; coordinate with Service Now support and other technical teams to address and resolve issues; ensure solutions are integrated with other systems and processes
• Create comprehensive technical documentation including architecture diagrams, configuration guides, and development standards
• Stay up to date with emerging technologies and industry trends related to Service Now solutions (IRM, Sec Ops, ITAM, ITOM, ITSM, and more)

• Minimum seven years of recent experience in solution architecture with a focus on Service Now, including extensive experience in two or more Service Now modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM, etc.)
• Bachelor's degree in computer science, information technology, or related field preferred;
  Service Now CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certs required; CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred
• Experience supporting business solutions hosted on Service Now from a developer or administrator perspective, including upgrades, integrations, and operational support
• Solid understanding of Service Now and its modules and core data, and familiarity with related technology platforms
• Excellent communication and collaboration skills; ability to work effectively with clients and cross-functional teams
• Authorized to work in the U.S. without visa sponsorship now or in the future; no sponsorship available for this opportunity

KPMG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, or protected veteran status. No phone calls or agencies, please.