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Director of IT: Cloud UC​/CCaaS, AI & Digital Identity

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Project Manager
Job Description & How to Apply Below
A leading healthcare organization is seeking a Director of IT (Telecom) to provide strategic leadership for enterprise communication ecosystems. The role focuses on overseeing cloud-based technologies for voice, video, and contact center experiences while leading multidisciplinary teams responsible for innovative AI-driven contact solutions. The ideal candidate will possess over 12 years of experience in related fields, particularly in leadership roles for large-scale environments supporting thousands of agents.

This position offers a competitive salary and comprehensive benefits package.
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