QA Lead, IT​/Tech, Systems Analyst

Our client, a global leader in business transformation and workplace innovation, is seeking multiple QA Leads to join their team. As a QA Lead, you will be part of the Software Quality Department supporting Business Transformation (BT) initiatives
. The ideal candidate will have strong leadership
, excellent communication
, and cross-team coordination skills
, which will align successfully in the organization.

Job Title: QA Lead
Location: Grand Rapids, MI (Onsite) & Remote

• Lead and coordinate testing efforts across multiple teams and projects
• Develop and execute test strategies, plans, scenarios, and cases
• Facilitate bug lifecycle management and ensure timely resolution
• Collaborate with automation specialists to support automated testing
• Provide quality metrics and reporting to stakeholders

• 3–5 years of experience leading software testing projects
• Strong QA expertise and understanding of best practices
• Excellent project management and leadership skills
• Proficiency in reporting and metrics
• Strong written and verbal communication skills

• Opportunity to work on high-impact Business Transformation initiatives
• Exposure to a wide range of technologies including SAP, Azure Dev Ops, and Service Now
• Collaborative and global team environment
• Flexible work options (onsite or remote)
• Potential for contract-to-hire (select roles)

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!