Program Manager, Qualtrics​/Platform

Program Manager, Qualtrics/Employee Experience Platform

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It is also enabled by a culture that encourages individual development, embraces inclusion, rewards innovative excellence and supports communities.

KPMG is currently seeking a Program Manager, Employee Experience Platform to join our Talent & Culture organization.

• Lead the end‑to‑end delivery of Qualtrics‑based surveys, including planning, execution, and optimization by defining program scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM‑EX (Engagement, Lifecycle, and 360), while ensuring compliance with data privacy and security standards.
• Oversee and maintain governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables.
• Partner with HR, IT, and business leaders to ensure survey initiatives align with organizational goals, and regularly update senior leadership on program status, risks, and outcomes.
• Develop reporting frameworks and dashboards that track engagement and program impact.
• Identify and implement opportunities for automation and integration with HR systems such as Workday and Service Now, while establishing governance frameworks and best practices for effective survey lifecycle management.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.

• Minimum five years of recent experience in program management within HR Tech or a related domain.
• Bachelor’s degree from an accredited college or university in HR, business, or five years of relevant work experience; PMP, Agile or Qualtrics certifications preferred.
• Strong knowledge of employee experience frameworks and HR analytics.
• Hands‑on experience with Qualtrics XM‑EX (Engagement, Lifecycle, 360) – survey logic, workflows, dashboards.
• Familiarity with APIs, Webhooks, and integrations (Salesforce, Jira, BI tools).
• Proficiency in data analysis tools (Excel, SPSS; SQL preferred).
• Strong leadership, stakeholder management, organization, and communication skills; ability to manage multiple projects in a fast‑paced environment.
• Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship.

KPMG offers a comprehensive compensation and benefits package, with options designed to support your personal and professional well‑being.

• Medical, dental, vision, disability and life insurance.
• 401(k) plans with employer match.
• Personal Time Off, paid holidays, and two annual breaks.
• Additional benefits details available on the KPMG U.S. Careers site.

California Salary Range: $101,200 - $215,100

KPMG is an equal‑opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.