More jobs:
Meter Analyst
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-10-14
Listing for:
Applied Innovation
Full Time
position Listed on 2026-10-14
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Applied Innovation is seeking a Meter Analyst to configure, maintain, and support our meter software agent. This is an in-office position, working out of our Grand Rapids Michigan, Distribution Center.
Meter Analyst Responsibilities/Objectives- Onboard external customers to our supported meter software agent
- Maintain meter environment by mapping customers, equipment, adding/removing records and conducting preventative maintenance to the system.
- Resolve external customer meter collection challenges utilizing an established troubleshooting process.
- Maintain proper documentation for historical and analytical purposes.
- Meet or exceed department metrics.
- Provide our customers with Fast, Friendly, and Amazing service.
- Strong problem solving and troubleshooting skills.
- Excellent communication skills.
- Ability to provide customer focused end-user support by phone, and e-mail.
- External customers
- Microsoft Outlook, Word, and Excel.
Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.
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