Digital Services End User Technology Services Internship Summer

This is a full time (40 hours/week), 14-week hybrid summer internship that will occur during one of the below time frames:
May 3 - August 13, 2027 May 10 - August 20, 2027

Open to hiring candidates that reside anywhere near our corporate office in Grand Rapids.

The End User Technology Services team is divided into the following portfolios:
Asset Stewardship Defines enterprise technology standards and guidelines Maintain inventory of all end user technology Lifecycle refresh of technology Epic Technology Support

As an intern in End User Technology, you will get the opportunity to work in the different portfolios and explore both the technical and non-technical side of tech. You’ll also get exposure to all areas of the business to really understand how technology is used in a large health care organization.

Under direct supervision and guidance of a Technical Analyst, may work with a variety of care providers, end-users and DS teams to assist in the support of client, clinical, and medical technologies, and their systems.

May assist with device, application, and workflow analysis; process improvement; communication/education; requirements definition; navigation; recommendations; installation; replacement; and problem resolution.

Assists in the documentation of workflows, problems, resolutions and DS procedures.

Helps with problem resolution and is learning how to employ event correlation/log analysis, failure analysis/reporting, root cause analysis and risk assessment.

May participate in process improvement efforts, projects, testing and evaluation of new clinical systems, and implementation of prototypes.

Required High School Diploma or equivalent

We are looking for students who have Junior or Sophomore standing and do not anticipate graduating before May 2028

Preferred Demonstration of excellent customer service

Strong analytical, communication, collaboration, and organizational skills

Experience with project management

Familiarity with Service Now, Microsoft Office 365 (Teams, Outlook & Sharepoint) and Jira

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope.

Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location SITE
- Corewell Health Place - 100 Corewell Drive NW
- Grand Rapids Department Name Intern Program
- Corporate

Employment Type

Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform…