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NOC Help Desk Team Lead: Lead, SLA & VIP

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: K Group Companies
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: NOC Help Desk Team Lead: Lead, SLA & VIP Support
A technology service provider is seeking a Help Desk Team Lead to oversee the operations of their help desk team. The role involves managing technicians, optimizing processes using Connect Wise, and ensuring superior client service. Ideal candidates will have strong leadership experience and technical expertise in help desk operations. This position offers competitive compensation, comprehensive health insurance, and a supportive team environment.

Join a trusted local business with a focus on innovation and collaboration.
The NOC Help Desk Team Lead:
Lead, SLA & VIP Support role at K Group Companies is now open for applications in Grand Rapids, MI, United States. We appreciate your interest in this position. Join K Group Companies and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.
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