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Onsite Operations Manager—Client & SLA Lead

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Xerox
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
  • Supply Chain/Logistics
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Xerox is seeking an on-site Service Operations specialist in Grand Rapids, MI. You will support the customer’s day-to-day output environment and coordinate with Xerox-Lexmark resources to meet SLA commitments.

You will monitor service levels, act as the primary on-site contact, and drive continuous process improvements within the Managed Services framework, ensuring effective collaboration with operations and project teams.

Step into the Onsite Operations Manager—Client & SLA Lead role at Xerox in Grand Rapids, MI, United States and grow with us.

The position is based in Grand Rapids, MI, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 70.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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