Distributor Operations Internship - Summer

Grand Rapids, Michigan, United States

COMPANY OVERVIEW

Hex Armor® is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At Hex Armor®, we believe safety is not a luxury – it’s a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived.

Our mission is to provide the protection that makes this possible, for every worker, everywhere.

SUMMARY

The Distributor Operations Intern will support the team responsible for North American and International distributor operations, gaining hands‑on exposure to order flow, operational documentation, distributor compliance, and cross‑functional supply chain communication. This internship offers real project involvement in supplier handbook maintenance, EDI performance tracking, inventory coordination, shipment accuracy, and distributor scorecard reporting. The ideal candidate is detail‑oriented, curious, and eager to learn how a distributor operations function supports a growing supply chain.

This internship reports to the Operations Systems & Process Improvement Manager.

LOCATION

Onsite at Hex Armor Corporate Headquarters in Grand Rapids, Michigan (640 Leffingwell Ave. NE Grand Rapids, MI)

SCHEDULE

This is a 14‑week, full‑time internship beginning May 17, 2027. Interns will work 40 hours per week, Monday through Friday, during our standard business hours of 8:30am to 5:00pm.

RESPONSIBILITIES

• Assist in coordinating recurring touchpoints with distributor supply chain and operations teams.
• Help communicate updates on backorders, product availability, and alternative product solutions to internal stakeholders.
• Support tracking of open orders, shipment status, labeling issues, and shipment resolution updates.
• Help keep distributor agreements and documentation organized and current.

Inventory & Order Flow Support

• Help monitor distributor inventory levels and flag potential stockout or overstock risks.
• Assist in analyzing order patterns to identify unusual trends or emerging constraints.
• Support coordination with Supply Chain and Category Management on capacity and forecast questions.
• Assist in reviewing and updating Supplier Handbooks to keep shipping requirements accurate and consistent.
• Help communicate shipping requirement updates to the Warehouse team.
• Support efforts to standardize expectations across distributors.
• Help monitor EDI order flow performance and support issue tracking and resolution.
• Partner with internal teams (EDI, SAP, etc.) to observe and assist with process improvement efforts.
• Learn how EDI compliance requirements help prevent transaction errors and revenue leakage.

Compliance & Reporting Support

• Assist in tracking distributor compliance with shipping terms and operational requirements.
• Support monitoring of pricing structure adherence alongside Finance.
• Help maintain and update distributor scorecards, tracking KPIs and operational performance data.
• Contribute ideas for process improvements that increase efficiency.

WHAT YOU’LL GAIN

• Hands‑on exposure to distributor operations, supply chain, and EDI systems within a growing PPE manufacturer.
• Mentorship from the Operations Systems & Process Improvement Manager and collaboration with cross‑functional teams (Supply Chain, Finance, IT, Warehouse).
• Opportunity to contribute to real, ongoing projects that support distributor satisfaction and operational efficiency.

QUALIFICATIONS

• Currently pursuing a Bachelor’s degree in Supply Chain, Business, Operations, or a related field.
• No prior professional experience required; coursework, internship, or part‑time experience in a related area is a plus.
• Inter…