Supervisor, Claims

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The Supervisor, Claims Examiners is responsible for overseeing a team of risk management examiners, ensuring efficient and effective handling of general liability claims. This role involves supervising and supporting claims examiners, providing guidance and training, and ensuring compliance with company policies and industry regulations. The supervisor will also handle complex claims, assist in the implementation of claims strategies and helping to identify efficiencies in the claims processes.
** What You’ll be Doing:
*** Supervise and mentor a team of risk management examiners
* Review and approve claims settlements within authority limits, as decided by the company
* Ensure timely and accurate processing of claims, while holding examiners to a high level of customer service
* Handle complex and high-value claims
* Provide training and development opportunities for risk management examiners
* Monitor and ensure compliance with company policies, procedures, and industry regulations
* Assist with implementation of claims handling strategies to improve efficiency and effectiveness
* Conduct regular audits of risk management examiner claim files to ensure quality and accuracy
* Collaborate with other departments, such as legal, asset protection and safety, to resolve claims issues
* Prepare reports on claims activities and performance metrics for leadership as requested
* This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required
** What You Bring with You (Qualifications):
*** Associate’s degree in business, insurance, or a related field
* Minimum of two (2) years of experience in general liability claims handling
* At least one (1) year of previous supervisory or leadership experience
* Strong knowledge of general liability insurance policies and regulations
* Excellent analytical and problem-solving skills
* Effective communication and interpersonal skills
* Ability to manage multiple priorities and meet deadlines
* Proficiency in claims management software and Microsoft Office Suite
* Weekly pay
* Scheduling flexibility
* Paid parental leave
* Paid education assistance
* Team member discount
* Development programs for advancement and career growth

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.
Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace.  We are committed to treating all persons with dignity and respect.  Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.

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