Men's Center Director

Mission Statement:
Motivated by the love of Christ, we promote abundant life by providing holistic services to women and men affected by unplanned pregnancy.

Basic function of position:
The Men’s Center Director is responsible for the day-to-day operations of Alpha Men’s Center (AMC), which include the implementation of the policies and procedures approved by the Board of Directors of Alpha Grand Rapids (AGR). The core responsibilities include supervising AMC staff, managing AMC Step Up Coaching, Fatherhood Support Group, and Job Readiness Programs, and supporting AMC volunteers and clients.

• Oversees the daily operations of AMC, ensuring all employees, volunteers, and clients have an experience consistent with AGR’s core values
• Implements consistent policies, procedures, and forms for all programs and coordinates with the VP of Client Services regarding proposed changes
• Provides managerial support, direction, and supervision to AMC staff
• Supports all direct reports through regular check-ins, as well as quarterly reviews, ensuring individual work objectives achieve organizational strategic priorities
• Conducts yearly written and oral evaluations
• Prepares AMC-related strategic plans and new program proposal papers for the approval of the VP of Client Services, President, and Board of Directors

• Recruits clients and works with Marketing to create promotional materials for clients
• Works with the medical staff to promote and encourage father involvement during pregnancy tests and ultrasounds; when applicable, provides options counseling to men during a Medical visit
• Provides counsel to clients when necessary or appropriate
• Handles challenging client situations
• Builds relationships with clients and supports their growth
• Provides referrals to clients based on need (medical, food, housing, jobs, etc.)

• Oversees AMC Step Up, Fatherhood Support Group, men’s Ed Services, and Job Readiness volunteers
• Works with Educational Services Manager to support AMC Language cafe volunteers
• Works with Childcare Coordinator to support childcare volunteers for Fatherhood Group and Jobs for Life
• Partners with the Community Engagement Manager in matters relating to volunteers: communicating volunteer needs, writing volunteer job descriptions, interviewing potential volunteers, selecting volunteers, and coordinating volunteer appreciation
• Communicates policies and procedures to volunteers and provides orientation for new volunteers
• Oversees the scheduling of volunteers, ensuring adequate space and staffing
• Builds relationships with volunteers, supports them in their roles, and empowers them to serve clients well
• Provides in-service opportunities for volunteers to continue learning and growing in their role
• Advises volunteers on how to work with specific clients and debriefs with them regularly
• Ensures that all volunteer hours are recorded and submitted in a timely manner
• Provides content and steers organization and timeliness of Step Up and Community Partner newsletters
• Assists with AGR’s training program and recruitment process for new volunteers

• Oversees and manages AMC Step Up Coaching, Fatherhood Support Group, men’s Ed Services, and Job Readiness Programs
• Establishes and carries out program policies and procedures
• Selects curriculum, oversees implementation, and assesses effectiveness
• In partnership with the Marketing team, ensures adequate program participation
• Develops, measures and tracks program outcomes
• Manages client referrals, fills spaces in programs, maintains a wait list, and…