Support Staff @ Winchester

Join Our Team!

The Winchester, Hancock, Donkey Taqueria, and All In Catering make up this dynamic restaurant group. All are conveniently located in the Uptown neighborhood on Wealthy Street. Food brings us together. Hospitality keeps us around. Authenticity and eclectic food and beverage innovation sets us apart. Our unique taste is paired with unparalleled customer service and a welcoming atmosphere.

Support Staff will have oversight of floor service and expo operations during their shift.

• Provide extraordinary customer service during all volume styles of business
• Handling take-out orders and running food to guest tables
• Bringing salesmanship opportunities to each guest interaction
• Managing expo windows with a focus on food quality, ticket time management and accuracy
• Being a "menu expert" and be able to educate guests on our bar and food menus effectively
• Excelling with time management and steps of service
• Assist with maintaining clean and well-stocked areas during service, including pre-bussing
• Setting up the restaurant for success daily

• Strong organizational skills to manage the needs of the restaurant
• Detailed oriented
• Having a positive, welcoming, and upbeat attitude
• Must be, or willing to be,
  TIPS certified (or equivalent), with a strong understanding of responsible alcohol service and compliance with local regulations
• Communication skills to inspire and motivate consistency and excellence
• Strong belief in a professional and ethical approach to guest services

Reports To:

General Manager

Pay:
Hourly + Tips

Hours:

Part Time and Full Time

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

If you’re passionate about food, driven to provide exceptional service, and excited to be part of a dynamic team, we’d love to hear from you!