Inside Sales Account Manager

About the Opportunity

Are you a driven self-starter who excels at relationship building and communication? This may be a great opportunity for you! Our awesome team of Inside Sales Account Managers are responsible for managing, enhancing, and growing Baudville’s customer base. Individuals are responsible for generating house customer revenue by providing excellent customer service, uncovering customer needs, and proposing alternative/new product options. Come be a part of a fun, collaborative Inside Sales team environment!

• Balance selling skills with a customer service orientation.
• Become an expert in one’s knowledge of the Baudville Brands product line while possessing the ability to translate that knowledge into accurate and meaningful product recommendations for our clients.
• Establish and maintain effective working relationships with team members while assimilating oneself into Baudville’s culture of recognition and excellence.
• Maintain a high level of professionalism in daily interactions with customers, co-workers, superiors, etc.
• Follow all policies and procedures to ensure accuracy and consistency.
• Demonstrate a strong customer focus and commitment to quality service.
• Create a need/value proposition for products and service offerings with client sites.

• Develop/manage a territory of accounts while meeting minimum expectations for monthly sales quotas and growing existing business.
• Maintain a high activity of calls & talk time-determined by strengths and territory.
• Ability to multitask and function within Baudville’s key technology components: CRM & Order Entry Platforms.
• Maintain weekly account/activity reports for business-Afric reporting.
• Ability to meet and exceed all monitoring criteria and utilize feedback for further development.
• Highly motivated professional with excellent communication skills.
• Capability to excel in a goal-oriented environment.
• Prior customer service or business-to-business sales experience is desirable.
• Possess a relational and service-oriented approach to interactions with others.
• Strong computer skills with a proficiency in Excel and Word; experience with CRM’s is a plus.
• Ability and willingness to translate professional training/coaching into daily practices.
• Team player who is willing to support others for the benefit of the organization.
• Exceptional organization and time management skills.
• Excellent listening & relationship-building skills.
• Ability to follow through and complete tasks on time and accurately.
• Desire to become a Subject Matter/Industry Expert in the area of Employee Recognition.
• West Michigan’s 101 Best and Brightest Companies to Work for 18 times.
• National Best & Brightest winner for 13 consecutive years.
• 101 Best & Brightest in Wellness winner 12 times.
• Performance-based compensation commensurate with experience including annual salary and discretionary bonus.
• Stability of a privately held, employee focused business with 41+ years of rich and diverse history.
• Medical, Dental, Vision, Life, Long-Term Disability, and Short-Term Disability.
• Company sponsored 401K with vested match.
• Tuition Reimbursement.
• Peer group of proven winners – ready to embrace the same and grow our successful business to new levels.

At Baudville Brands, we offer a challenging but rewarding work environment where employees respect and recognize each other. We are dedicated to workforce diversity and a drug- and smoke-free workplace.

Baudville Brands is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, race, religion, color, national origin, marital status, genetic information, height, weight, sexual orientation, gender identity, veteran status, disability or any other protected characteristic. We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview process a great one, please let us know.