Sales Representative - IT Solutions

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• Identify new business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.
• Conduct product presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.
• Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.
• Create customized sales proposals and negotiate terms that align with both the client's needs and company objectives.
• Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.
• Collaborate with the internal teams to ensure smooth and successful client onboarding and project implementation.
• Meet or exceed monthly and quarterly sales targets set by the company.
• Continuously update and maintain accurate sales records and CRM database.
• Stay updated on market trends, industry news, and competitors' activities
• Experience in B2B sales, ideally in low voltage integration, IT services, SaaS, or related technical industries
• Strong consultative selling skills with the ability to run discovery, establish value, and tailor solutions to customer needs
• High comfort level with prospecting and developing new relationships, territory growth requires initiative and discipline
• Excellent presentation, communication, and relationship-building skills
• High integrity, strong follow-through, and a commitment to solving real problems for customers

Job Description

The Sales Representative is responsible for driving sales and maintaining client relationships. This role involves identifying new business opportunities, presenting products or services, negotiating contracts, and ensuring client satisfaction. Effective communication, negotiation, and adaptability are key traits for success. Collaboration with cross-functional teams is essential to meet sales targets and contribute to overall business growth.

• Identify new business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.
• Conduct product presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.
• Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.
• Create customized sales proposals and negotiate terms that align with both the client's needs and company objectives.
• Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.
• Collaborate with the internal teams to ensure smooth and successful client onboarding and project implementation.
• Meet or exceed monthly and quarterly sales targets set by the company.
• Continuously update and maintain accurate sales records and CRM database.
• Stay updated on market trends, industry news, and competitors' activities

• Experience in B2B sales, ideally in low voltage integration, IT services, SaaS, or related technical industries
• Strong consultative selling skills with the ability to run discovery, establish value, and tailor solutions to customer needs
• High comfort level with prospecting and developing new relationships, territory growth requires initiative and discipline
• Excellent presentation, communication, and relationship-building skills
• High integrity, strong follow-through, and a commitment to solving real problems for customers

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

“Great, focused, team environment.”

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security…