Case Manager, Refugee

FULL TIME NEW AMERICANS EMPLOYMENT CASE MANAGER

Do you live in Michigan? Do you have experience assisting multi‑cultural refugee populations to utilize services to support their employment & integration goals and at least one year of experience in case management with a Bachelor's degree in a human service related field? Consider this rewarding, full time opportunity.

You must be bilingual (Spanish and/or French preferred) and have experience working with immigrants, international work, etc. The position is for a Remote Services program but it is hybrid work. You must be open to across‑state travel for meetings and events, effectively engage with clients, colleagues and program partners remotely. You must live in Michigan within commutable distance of our offices in either Grand Rapids or Kalamazoo.

Welcome to Samaritas Nation! Samaritas is a Michigan‑based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation.

Apply today! #Be The Rock , creating ripples of positive transformation in the lives of those we are entrusted to serve!

This position has a pay rate of $44,888.

• Maintain current knowledge of applicable contract requirements and guidelines, employment trends and local labor market information to promote job development. Establish a Family Self‑Sufficiency Plan (FSSP) with the input of refugee clients per Office Refugee Resettlement (ORR) regulations.
• Develop an Individual Employability Plan (IEP) for every employable family member with the assistance and input of the refugee clients in accordance with contract, organization and accreditation standards.
• Refer each employable adult to the appropriate components of service based on FSSP and IEP to eliminate employment barriers.
• Complete weekly and monthly face‑to‑face and other required contacts for employment status updates.
• Provide information, referral and outreach services regarding community resource, including distribution of the resource guide.
• Assist the refugee with individual job search activities. Provide ongoing support and address barriers to obtaining employment.
• Collaborate with Job Developer to match clients with appropriate, available job opportunities or placements.
• Maintain contact as required with refugee after employment has been attained to discuss services necessary to maintain employment. Assess refugee’s skills to ensure sustained employment. Determine if any additional skill‑building skills are necessary.
• Assist refugee in obtaining Employment Authorization Documents (EADs) and/or other documents as required to maintain employment.
• Maintain relevant reports and statistics related to client activities and services provided.
• Collaborate with various stakeholder representatives, attend meetings of local organizations, committees and churches to promote employment and training opportunities.

• Bachelor’s degree in a human service related field preferred or a combination of education and work experience.

• One-year experience in case management working with multi‑cultural populations required; refugee experience preferred.

• Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance.