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Customer Service Bus Driver

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: The Rapid
Full Time position
Listed on 2026-01-02
Job specializations:
  • Transportation
    Driver, Bus Driver
Salary/Wage Range or Industry Benchmark: 24.51 USD Hourly USD 24.51 HOUR
Job Description & How to Apply Below

Overview

Join to apply for the Customer Service Bus Driver role at The Rapid
.

Now Hiring Bus Operators for February 2026 New Hire Training Class. The Rapid is hiring customer service focused Bus Operators who are passionate about safety, service, and reliability.

As a Bus Operator, you ll do more than drive — you ll be a trusted face of our community, helping people get to work, school, healthcare, and home safely.

Why Choose a Career as a Bus Operator?
  • Paid Training = No Experience Needed. We invest in you. Our paid, on-the-clock training prepares you to succeed from day one — including CDL training.
  • Competitive Pay You Can Count On
Compensation
  • Starting at $24.51/hour
  • Increase to $25.46/hour after 6 months
Benefits That Support Your Life
  • Medical coverage through Priority Health (multiple plan options)
  • Dental insurance through Blue Cross Blue Shield of Michigan, including orthodontic coverage
  • Vision coverage through VSP
  • Life insurance & short-term disability provided at no cost
Plan for Your Future
  • 457 Retirement Plan available on day one
  • Employer matching contributions up to 7.5% after 90 days
Wellness & Perks
  • Employee Assistance Program
  • Onsite fitness center & gym reimbursement
  • FREE bus rides for you and your eligible dependents — your badge is your ticket!
What You Will Need
  • Ability to obtain a Class B CDL with Passenger and Airbrake Endorsements
  • Possess a valid Michigan Driver s license with less than 4 points (points >4 will disqualify)
  • Ability to pass and maintain a DOT physical, and drug and alcohol screenings
  • Maintain an excellent driving record
  • Able to interpret and follow run guidelines for assigned routes
  • High school diploma or GED
  • Ability to identify and correct conditions that affect employee and customer safety
  • Able to safely secure mobility devices in accordance with FTA rules for ADA passengers
Who Thrives in This Role?
  • Enjoy helping people and delivering great customer service
  • Safety-focused and dependable
  • Clear, professional communication with diverse riders
  • Flexible and open to working varied schedules (including weekends, mornings, evenings, and afternoons)
  • Interested in a long-term career, not just a job
Application & Employment Details

The Rapid is an EEO Employer. Minorities, veterans, and women are encouraged to apply. The Rapid is committed to employing people with disabilities and making reasonable accommodations for them. Let our recruiter know if you need an adjustment at any point during the application/interview process.

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