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HelpDesk/Support Technical Support

NOC Help Desk Team Lead - SLA & Client Relations

Job in Grand Rapids, Itasca County, Minnesota, 55745, USA
Listing for: Medium
Full Time position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A local technology service provider is looking for a Help Desk Team Lead to manage a skilled team in providing excellent client support. This role necessitates strong leadership, exceptional communication, and conflict resolution skills. The ideal candidate will have experience with help desk operations and ticketing tools like Connect Wise. The position offers a competitive salary, comprehensive health insurance, and a collaborative team environment.

This is an exciting opportunity for individuals passionate about service delivery and team success.
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