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Shop Service Writer - Grand Rapids Store

Job in Grand Rapids, Itasca County, Minnesota, 55745, USA
Listing for: L&M Fleet Supply
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 18 USD Hourly USD 15.00 18.00 HOUR
Job Description & How to Apply Below

Overview

Shop Service Writer - Grand Rapids Store (Full-Time Hours)

Location: Grand Rapids, MN 55744

Responsibilities
  • The Shop Service Writer is responsible for providing a high level of customer service at L&M Supply's repair shop/parts counter, including scheduling and tracking the service and repair activities of the tire & lube/small engine repair shop.
  • The Shop Service Writer acts as a liaison between the shop technician and the customer - ordering parts, assisting customers with special orders, providing sales assistance, POS functions, and maintaining the overall coordination of shop operations within the store.
Qualifications
  • Previous experience and/or knowledge in automotive and/or small engine service & customer service is preferred.
Job Details
  • Job Type: Full-Time Hours
  • Schedule:

    Flexible Work Schedule, Varied Shift Times
  • Targeted Pay Range: $15-18 per hour
  • (Starting rate of pay varies based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.)
Teammate Traits
  • Customer-Focus
  • Ensures Accountability
  • Collaborative
  • Honesty/Integrity
  • Decision-Quality/Decision-Making Abilities
  • Reliability
Benefits for Full-Time Employees
  • Health & Dental Insurance Packages
  • 401(k) plan, with a generous employer match of 10%
  • Life & Disability Insurance
  • Paid Time Off - the longer you're with us, the more you get!
  • 10% Employee Discount
  • Wellness Program
  • And much more!

At L&M, everyone plays a critical role in creating exceptional, modern-day retail experiences that are firmly rooted in our past. Our unique product line requires knowledgeable and friendly employees to ensure complete customer satisfaction. As we grow, we are committed to remain a small company at heart by treating people according to the Golden Rule. We always want our customers to leave with a smiling face and our staff to love coming to work for us.

If you are ready to make a difference as part of our team, apply today!

To learn more about L&M Supply, please visit our employment page by clicking HERE

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