Applications Engineer

Overview

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids. PSG provides flow meters to reduce waste and downtime while measuring, monitoring and controlling fluid distribution. Headquartered in Downers Grove, IL, USA, PSG is composed of brands including Abaque®, All-Flo®, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro®, Malema®, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®.

PSG products are manufactured on three continents—in North America, Europe and Asia—in lean facilities that are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information about PSG, please visit

We thrive on winning and being number one, and we are always looking to add the best and brightest to our team. PSG offers a unique combination of the small company atmosphere with an ownership mindset, plus the scale, tools, expertise and financial strength of a large company. Join PSG, a growing global company where curiosity, hard work and ambition are rewarded with exceptional career opportunities in a friendly and fast-paced environment.

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Our entrepreneurial approach is recognized across more than 65 years, with a team of over 24,000 employees who take an ownership mindset, collaborating with customers to redefine what’s possible.

The Pump Applications Engineer/Product Specialist responds to inquiries from the organization’s sales force or customers about the technical aspects of the organization’s products and services. This role leads technical training on product selection, performance, and troubleshooting. It reviews engineering specifications and generates proposals. It also develops skills and knowledge of the organization’s products and services.

Bachelor’s degree in engineering, or equivalent relevant education and work experience.

• 2+ years of experience with engineering degree (Applications Engineer)
• 5+ years of technical product experience without an engineering degree (Product Specialist)
• Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired

• Able to quickly learn products in detail, including operating principles and performance characteristics
• Ability to professionally interact with customers on technical matters
• Ability to select a pump and/or accessories based on application requirements
• Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
• Proficient with Microsoft Outlook, Excel, Word and Power Point
• Highly organized and efficient in approaching tasks
• A self-starter with ability to solve problems and anticipate and avoid issues
• Clear, concise, and articulate communication skills - verbal, written and listening
• Strong team player, work ethic and commitment to win

• Provide guidance to sales team and channel partners for selection, configuration, and quotation of products
• Provide technical support and troubleshooting for channel partners and end users
• Conduct technical training of internal team members, channel partners, and other industry participants such as EPCs, consultants, and end users
• Provide technical support in marketing activities such as creation of market literature, preparation for and supporting trade shows, industry events and PSG product training and customer events
• Conduct market research through trade associations, internet investigation and corporate services
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports regularly
• Investigate market needs for innovative products and communicate them to Product Management as…