Service Coordinator at Finning

Elevate customer service as a Service Coordinator with Finning Canada in Grande Prairie, AB. This in-office, permanent role focuses on coordinating service requests and ensuring efficient repair processes.

As a Service Coordinator, you'll play a crucial role in linking customers with service teams. This position requires strong administrative skills, attention to detail, and problem-solving abilities. You'll manage service requests from inception to final invoice while monitoring repair timelines and quality assurance.

Key Responsibilities:

• Coordinate service request documentation and maintain records

• Partner with teams during repair execution and logistics

• Schedule pre-job, mid-job, and post-job meetings

• Track repair progress and communicate issues proactively

• Ensure documentation meets Service Excellence standards

Requirements:

• 2-4 years in service coordination or similar fields

• Excellent verbal and written communication skills

• Strong attention to detail and organizational abilities

• Proficiency in administrative tools and processes

• Mechanical aptitude and interest in service operations

Bring your coordination expertise and commitment to excellence to support Finning Canada’s customer service goals.