Administrative Assistant IV, Policing Support Services

The Grande Prairie Police Service is seeking a highly organized, detail-oriented, and resilient Administrative Assistant IV to join our Operational Support team. This is not a typical administrative position. As a critical member of our 24/7 operations, you will provide frontline operational support to police officers, helping ensure officer safety, public safety, and the efficient delivery of policing services throughout our community.

You will be responsible for managing multiple priorities simultaneously, processing time-sensitive information, and supporting active police operations in a fast-paced environment where accuracy and professionalism are essential.

Position Responsibilities

Responding to requests for assistance from police officers via phone, radio, email and/or internal messaging.

Conducting database searches and entering information in policing and justice systems, including the Canadian Police Information Centre (CPIC), Police Records Management System and the Justice Online Information Network (JOIN).

Call out support units as required.

Monitor and respond to messages from other police agencies and law enforcement partners.

Performing other administrative and operational support duties as assigned.

Required Qualifications

Business Administration Diploma or Office Administration Certificate from a recognized educational institution

An equivalent combination of education and experience working in a busy office environment may be considered.

Ability to obtain and maintain an Enhanced Security clearance

Strong computer skills and experience working with multiple databases and software applications.

Flexibility with hours of work is necessary as this position is staffed 24 hours per day, 7 days a week, including all statutory holidays.

Preferred Qualifications

Previous experience working within a law enforcement, emergency services, or public safety environment.

Current RCMP/Police Enhanced Security Clearance.

Experience using;

Police Records Management Systems

Canadian Police Information Centre - CPIC

Justice Online Network - JOIN

Experience working in a high call volume, deadline driven environment

Competencies

Teamwork

Communication

Interpersonal Skills

Verification and Accuracy

Reliability

Decision Making

Problem Solving

Initiative

Adaptability

Stress Tolerance

Critical Thinking

Confidentiality and Professional Judgement

Hours
This position is staffed 24 hours per day, 7 days per week.

The Standard Rotation Consists Of
Two (2) day shifts followed by two (2) night shifts, working 12-hour shifts, with scheduling determined by operational requirements and the immediate supervisor.

Compensation
Salary range $37.02 - $47.86 per hour as per the Out-of-Scope Agreement.

Benefits
Comprehensive benefits package.

What We Offer | City of Grande Prairie ()

Diversity & Inclusion
The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process
We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.

This posting will be open until a suitable candidate(s) is/are found.

This posting may be used to fill more than one position.