Administrative Assistant IV, Policing Support Services

The Grande Prairie Police Service is seeking a highly organized, detail-oriented, and resilient Administrative Assistant IV to join our Operational Support team.

This is not a typical administrative position.

As a critical member of our 24/7 operations, you will provide frontline operational support to police officers, helping ensure officer safety, public safety, and the efficient delivery of policing services throughout our community. You will be responsible for managing multiple priorities simultaneously, processing time-sensitive information, and supporting active police operations in a fast-paced environment where accuracy and professionalism are essential

• Responding to requests for assistance from police officers via phone, radio, email and/or internal messaging.
• Conducting database searches an entering information in policing and justice systems, including the Canadian Police Information Centre (CPIC), Police Records Management System and the Justice Online Information Network (JOIN).
• Call out support units as required.
• Monitor and respond to messages from other police agencies and law enforcement partners.
• Performing other administrative and operational support duties as assigned.

• Business Administration Diploma or Office Administration Certificate from a recognized educational institution
• An equivalent combination of education and experience working in a busy office environment may be considered.
• Ability to obtain and maintain an Enhanced Security clearance

Strong computer skills and experience working with multiple databases and software applications.

• Flexibility with hours of work is necessary as this position in staffed 24 hours per day, 7 days a week, including all statutory holidays.

• Previous experience working within a law enforcement, emergency services, or public safety environment.
• current RCMP/Police Enhanced Security Clearance.
• Experience using;
• Police Records Management Systems
• Canadian Police Information Centre - CPIC
• Justice Online Network - JOIN
• Experience working in a high call volume, deadline driven environment

• Teamwork
• Communication
• Interpersonal Skills
• Verification and Accuracy
• Reliability
• Decision Making
• Problem Solving
• Initiative
• Adaptability
• Stress Tolerance
• Critical Thinking
• Confidentiality and Professional Judgement

This position is staffed 24 hours per day, 7 days per week.

The standard rotation consists of:

Two (2) day shifts followed by two (2) night shifts, working 12-hour shifts, with scheduling determined by operational requirements and the immediate supervisor.

Salary range $37.02 - $47.86 per hour as per the Out-of-Scope Agreement.

Comprehensive benefits package. What We Offer | City of Grande Prairie ()

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome,support, respect and value all members of the community.

We appreciate your interest in our organization,and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

• This posting will be openuntil a suitable candidate(s) is/are found.
• This posting may be used tofill more than one position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answerany questions you may have.