Customer Experience Associate
Job in
Grande Prairie, Alberta, Canada
Listed on 2026-06-22
Listing for:
Scotiabank
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bank Customer Service, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Become the heartbeat of customer service at Scotiabank in Grande Prairie, Alberta, as a Customer Experience Associate.
Your role focuses on putting customers first and assisting them with their banking needs.
As a key member of the Canadian Banking Branch network, you will actively identify customer needs and provide tailored solutions while handling transactions with efficiency. Your success will contribute to meeting branch performance targets and help customers navigate our digital services with ease.
Key Responsibilities:
• Foster meaningful customer relationships
• Listen to and understand customer queries
• Accurately process daily transactions
• Spot and seize sales opportunities
• Promote and support mobile banking usage
Requirements:
• Demonstrated experience in customer service
• Friendly and professional communication skills
• Availability for flexible scheduling
• Strong comfort in simple sales contexts
• Technical proficiency in digital banking tools
Leverage your customer service talents to make a real difference at Scotiabank.
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Position Requirements
10+ Years
work experience
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