Service Writer Position at Brandt

Become a Service Writer at Brandt’s Grande Prairie location, where you will support service operations through accurate record-keeping and excellent customer inquiry management.

Brandt is seeking a meticulous Service Writer for our Grande Prairie Construction and Forestry division. In this role, you'll work closely with the Service Manager to assist with work orders, maintain service records, and manage customer profiles. Your efforts will ensure a streamlined service process for our customers.

Key Responsibilities:

• Respond to customer inquiries regarding service operations

• Initiate and manage work orders throughout the service process

• Organize the service library and maintain current information

• Keep detailed records and files for the Service Department

• Process warranty claims and prepare efficiency reports

Requirements:

• Background in service writing or related fields

• Strong communication and organizational skills

• Expertise in managing service operations

• Ability to multitask and prioritize effectively

• Familiarity with service management systems

Support Brandt in providing top-notch service and documentation as a vital member of our team.
#J-18808-Ljbffr