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Service Specialist, Customer Service​/HelpDesk

Job in Grande Prairie, Alberta, Canada
Listing for: London Drugs
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Position: London Drugs Service Specialist Needed
Become a Service Specialist with London Drugs, focusing on customer support in the General Sales area while managing front-end operations efficiently.

In this essential role, you'll assist customers by overseeing front-end activities and resolving their inquiries. You'll be responsible for supervising cashiers, maintaining supplies, and training team members. Your ability to foster effective communication will help create a positive atmosphere in a busy environment.

Key Responsibilities:

• Assist customers throughout the General Sales area

• Supervise and troubleshoot front-end operations

• Monitor cashier activities and manage supply levels

• Train team members and assign tasks

• Maintain professionalism in customer service interactions

Requirements:

• Strong customer service background

• Excellent communication and listening skills

• Ability to work calmly under pressure

• Willingness to train others and take responsibility

• Flexible work schedule availability

Step into this pivotal role at London Drugs, elevating service standards and managing front-end operations.
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