Customer Service Role in Self Storage

Become part of Mini Mall Storage's mission as a Customer Service Representative in the self-storage sector. Provide exceptional service while managing operations and sales across North America.

In this dynamic position, you'll engage customers through various channels, convert leads into sales, and manage unit inventories.

Your role also includes fostering relationships, ensuring compliance with brand standards, and handling delinquency processes. Join a company committed to innovation and community-building in the self-storage industry.

Key Responsibilities:

• Convert sales leads to completed sales

• Build and maintain customer relationships

• Address concerns and handle complaints effectively

• Facilitate the auction process for uncollected accounts

• Conduct inventory checks and facility maintenance

Requirements:

• High school diploma or equivalent required

• Experience in sales or customer service is beneficial

• Proficiency in Microsoft Office is required

• Strong organizational skills and attention to detail

• Bilingual candidates preferred

Leverage your expertise in customer service and help shape the future of self-storage with Mini Mall Storage.
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