Customer Service Representative at Motion Industries

Become a key part of Motion Industries as a Customer Service Representative. You'll handle customer inquiries, order fulfillment, and build relationships to foster repeat business.

As a Customer Service Representative, you will work under supervision to manage incoming calls and accurately fulfill orders. This role involves order entry, product sourcing, and ensuring inventory levels meet customer demands. You'll also negotiate pricing and collaborate with Account Representatives to enhance customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries regarding products and pricing

• Place customer orders through various communication methods

• Build customer relationships to encourage repeat business

• Manage inventory levels and source products efficiently

• Expedite backorders and handle customer returns

Requirements:

• High school diploma or GED required

• 0-3 years of customer service experience preferred

• Strong communication and organizational skills

• Ability to multi-task and manage time effectively

• Basic computer skills, including email and internet searching

Drive customer satisfaction and enhance service effectiveness at Motion Industries.