Customer Service Associate

Position: Customer Service Associate at Planet Fitness
Embrace your passion for fitness as a Front Desk Associate at Planet Fitness. Deliver exceptional service and create positive experiences for members in this dynamic retail environment.

Planet Fitness is seeking an enthusiastic Front Desk Associate to enhance member satisfaction. In this role, you will welcome members, address their needs promptly, and maintain a friendly atmosphere. Strong problem-solving skills and the ability to multitask are essential for success in this fast-paced position.

Key Responsibilities:

• Welcome and assist members with friendly greetings

• Provide prompt and knowledgeable telephone support

• Resolve customer concerns effectively and courteously

• Maintain club cleanliness during shifts

• Promote products and special promotions to guests

Requirements:

• Minimum 18 years old with a High School Diploma or equivalent

• Six months of face-to-face customer service experience

• Energetic self-starter comfortable in a fitness setting

• Flexibility to work various shifts as needed

• Ability to lift and move up to 75 pounds

Deliver top-tier customer service and support the mission of Planet Fitness as a Front Desk Associate.