Customer Service Rep Cartage

Step into the role of Customer Service Representative at Canada Cartage, where you'll be essential in addressing customer needs and ensuring a smooth shipping experience. This role involves inquiry handling and issue resolution tailored to our clients.

As the first point of contact, you'll collaborate with the warehouse operations team and handle logistics reporting. Your expertise will support customer satisfaction and positive relationship building. If you possess 1-2 years of customer service experience, we want to hear from you.

Key Responsibilities:

• Resolve customer inquiries and concerns efficiently

• Develop and submit comprehensive customer reports

• Assist Operations team with necessary reporting

• Track and trace drivers as required

• Schedule delivery appointments accurately

Requirements:

• 1-2 years of customer service experience required

• Must have a high school diploma

• Knowledge of Microsoft Office:
Word, Excel, Outlook

• Familiarity with warehouse operations beneficial

• Strong attention to detail and organizational skills

Your customer service skills will be vital in fostering positive engagements with Canada Cartage's valued clients.