System Administrator

The City of Grande Prairie Police Service is looking for a dedicated System Administrator to join the team.

Position Responsibilities

Design, maintain and support all aspects of technology infrastructure including Azure data center, network, security, radio, etc and business applications.

Design, install, maintain and support hardware and software for network infrastructure including routers, switches, firewall, battery backups, WAN, VLAN, Wi‑Fi, indoor and outdoor wireless network, Internet services, Point to point, VoIP, QoS configuration, VPN, video surveillance, body cam and other technology services.

Manage storage area network (SAN), SAN fabric and virtualization, application servers, databases, load balancers, monitor server systems performance and capacity, design and implement hardware and software for upgrades and expansion, and oversee vendor installation and software licenses.

Manage hardware, licenses, configure, test, troubleshoot and support M365 services like Entra , Emails, Teams, SharePoint, One Drive for Business to foster effective collaboration with internal and external stakeholders.

Provide advanced technical analysis, install, maintain and support hardware and software to safeguard network, protect the digital assets and enhance overall cybersecurity posture. Develop security policies, guidelines, standards and deliver security awareness programs.

Lead development of disaster recovery, business continuity and coordinate audit, penetration testing.

Install, configure, test and troubleshoot hardware and software related to AFRRCS radio and RoIP system, and support first responders including GPPS, Integrated Emergency Communication Center, and Grande Prairie fire departments and other regional partners.

Provide end‑to‑end support for business applications, including implementation, configuration, maintenance, database management, report and BI development, and integration with other enterprise systems.

Provide technical support to end‑users, diagnosing and resolving infrastructure‑related problems in a timely manner.

Act as tech lead or subject matter expert, and assist in the planning and execution of infrastructure upgrades and expansions, and business application implementation and maintenance to accommodate business growth.

Create and maintain comprehensive documentation of configurations, processes, and procedures.

Stay up‑to‑date with industry trends, emerging technologies, and best practices in infrastructure administration.

Participate in on‑call rotation to provide after‑hours support for critical infrastructure issues.

Be flexible, adaptable to changing priorities, and be comfortable to learn and perform additional duties as required.

Qualifications

Degree in information technology, computer science, or a related field; relevant certifications (e.g., Cisco CCNA, CCNP, CCISP, CCIE, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCSA/MCSE, Cisco Certification) preferred.

Project management and IT framework training and certificates including PMI, PRINCE2, ITIL, COBIT an asset.

Proven experience (minimum 3 years) as a Cloud Engineer, Network Administrator, Server Engineer, Cybersecurity Analyst or a similar technical role.

Extensive working knowledge of core technologies: network, servers, storage, Azure data center, firewall, data protection, virtualization, active directory, authentication, video surveillance, cloud and unified communication technologies.

Strong knowledge of network protocols, IP networking, routing, switching, subnetting, server and database management, security principles and best practices, server patching, hardening, and network and security monitoring.

Extensive working experience with major brand networking devices preferably Fortinet, major brand firewalls technologies like Check Point & Fortinet, virtualization like VMWare, network monitoring tool like Solarwinds.

Extensive experience to configure and maintain IIS servers for web services, create, manage and troubleshoot databases. Solid working knowledge in SQL Server and SQL scripting, Power Shell scripting, SSIS packages, etc.

Extensive working knowledge of M365 product suite including Azure and…