Onsite Infrastructure Expert

Become a key player in modern IT environments as an Infrastructure Support Expert in Grande Prairie, AB. This onsite role focuses on advanced infrastructure solutions and technical leadership.

We're seeking a seasoned professional to join our IT Services team in a full-time capacity. As an Infrastructure Support Expert, you will lead in resolving complex infrastructure issues and collaborate with Solution Engineers and Project Managers. This senior role also includes mentoring junior technicians and staying current with emerging technologies.

Key Responsibilities:

• Lead and resolve high-complexity infrastructure issues

• Design and implement solutions for hybrid cloud environments

• Support infrastructure projects alongside engineers and managers

• Perform assessments, performance tuning, and reviews

• Maintain documentation, including diagrams and recovery plans

Requirements:

• Fluent in English with excellent communication skills

• Expert-level troubleshooting abilities in infrastructure

• Proficient in Microsoft 365 and cloud platforms

• Experience with Connect Wise PSA is an asset

• Hold at least one relevant certification

Bring your infrastructure expertise and leadership skills to elevate client success.
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