Vancouver Technology Support Analyst

Job in Grande Prairie, Alberta, Canada

Listing for: IFS

Full Time position
Listed on 2026-06-29

Job specializations:

IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator

Position: Vancouver Technology Support Analyst Role
Enhance your career at IFS as a Technology Support Analyst in Vancouver, focusing on user support and IT process improvement. Help drive technical innovation in a global setting.

IFS seeks a proactive Technology Support Analyst who enjoys tackling helpdesk inquiries and gradually taking on complex IT challenges. You will provide assistance on various devices for users across time zones while actively contributing to automation projects designed to streamline IT operations.

Your role will be pivotal in ensuring our systems and services enhance productivity on a global scale.

Key Responsibilities:

• Resolve issues with laptops, desktops, and mobile devices effectively.

• Manage device lifecycle from deployment to recycling.

• Support onboarding and offboarding of employees.

• Identify repetitive tasks for automation through scripting.

• Document procedures and engage in knowledge sharing.

Requirements:

• Degree in IT, Computer Science, or relevant field.

• Experience with operating systems like Windows 11 and macOS.

• Familiarity with scripting languages for task automation.

• Strong communication skills to support a global team.

• Awareness of AI tools in IT support.

Join IFS in Vancouver to transform user support and embrace innovation in IT services.
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