Pro Shop Associate

Job summary
The Pro Shop Associate is a team member with a passion for and experience in fishing and hunting. The role requires to work with the fishing and hunting customers to identify their needs, assist them with finding products, explaining technical specifications of products and making professional recommendations to help them in making informed buying decisions.

An amazingly friendly team

Continued career opportunities

Profit‑sharing (conditions apply)

Employee discount

Diverse, inclusive and safe working environment

Work‑life balance

Flexible work hours

Ongoing training and learning

Scholarship opportunities

Reward and recognition program

Group benefit plan (conditions apply)

On‑site parking

Public transportation nearby

Working for an employer that’s involved in the community

Working for a locally owned business

And much more!!

Responsibilities

Greet, assist and thank customers in a friendly manner, over the phone and in person.

Answer fishing and hunting related questions and provide professional advice related to product information, technical features and methods of operation.

Recommend related products to customers so they leave with everything they need.

Direct customers to where to find information on the laws, regulations and safety guidelines of fishing and hunting in the area.

Remain a product "expert" through continuously learning about new products, new trends, emerging technologies.

Ensure that retail tasks are executed efficiently (e.g., stocking, labels, facing, clean area etc.).

Perform hole checks to ensure inventory accuracy.

Network and maintain relationships with vendors and local community fishing and hunting organizations.

Ensure compliance with Health and Safety regulations.

Qualifications / Skills

Strong knowledge and expertise in fishing (rods, reels, fishing equipment, etc.) and hunting (hunting apparel, ammunition, firearms, hunting equipment, etc.)

Possession and Acquisition License (PAL) is required

Knowledge of fishing and hunting regulations

Solid work ethic

Approachable and highly customer‑oriented

Ability to find solutions to problems, adapt and cope with challenging situations and make decisions

Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching

Experience in a customer service role and/or experience with a Canadian Tire Store (asset)

Experience as a fishing/hunting guide (asset)

Vacancy Type:
Existing

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

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