Associate Manager, Retail

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.

Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Responsibilities:

Promote and ensure a consistently high standard of customer service

Train and motivate staff

Provide a positive working environment, coach, advise and listen to employee problems/issues

Prepare, post and change work schedule to schedule staff appropriately to meet the business needs

Delegate and prioritize workload for staff

Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage

Maintain up to date information about market trends and competitor activities

Coordinate the receiving, handling and storing of product to achieve optimal results

Maintain Category sets, mixing for profit as required

Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability

Work with Sales representatives to negotiate credits, display merchandising and order levels

Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings

Maintain appropriate inventory levels through effective ordering and rotation

Ensure pricing integrity

Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process

Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications/

Experience:

Ability to manage people - 2 years of management experience

Ability to work with minimal functional direction

Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image

Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:

Customer service

Employee relations

Merchandising

Sales/Profits

Strong communication skills including verbal, written and active listening

Demonstrated Customer focus and commitment to superior customer service

Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)

Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

Strong knowledge of all aspect of the produce area, operations and products

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas.

Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers,…