Front End Associate Part-Time

Position: Front End Associate Part-Time - 7175
Cash Handling
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview  Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities   Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
Maintains Safety, Security and Shrink Mitigation   Follows all Safety and Loss Prevention policies and procedures.
Follows processes on the front-end designed to mitigate shrink and protect assets.
Competencies   Communicates Effectively
Customer Focus
Skills   Interpersonal skills
Cash Handling
Direct Manager/Direct Reports   Front End Supervisor
Travel Requirements   None

Physical Requirements   Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions   Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education   High school Diploma or Equivalent
Minimum Years Of Work Experience   1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience   NA
Certifications   NA
Other Requirements/Assets   NA